Business Technology

The business telephone line is a prime example of the pervasiveness of business technology or BT in the modern world. Credit goes to a former CEO of Forrester Research, who coined the term over ten years ago. Unfortunately, the term IT has stuck like glue in the digital world to represent the same idea inherent in BT.

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Putting the IT in the Business World


A digital philosopher once said that without technology, any modern enterprise will be an utter failure. The business telephone line is enough to validate such a crystal ball prediction. After all, which enterprise can survive without a business telephone line, these days?


In recent years, however, the pervasiveness of the business line has been steadily replaced by the rise of the smartphone and the voip communication infrastructure. Still, like the synonymous relationship of IT and BT, technology remains as pervasive if not more pervasive than it has ever been.


The Rise of Business Machines


Asking what types of business technology exists has become increasingly a never-ending shopping list that's impossible to satisfy. Like hard drive space, RAM and servers, exponential growth has simply become unstoppable. How can business technology help business? Simple. For a great many enterprises, it is the business.


A Show of Hands


If you were to ask everyone in the office if they used technology, everyone's hands would be raised from the receptionist to the rest of the rank and file and all the way to middle management and the top echelon of the enterprise. Sooner or later, everybody, including the shop floor cleaner, runs to the IT department for help with activating an ID or fixing a broken keyboard.


How It All Began


The invention of the punch card system may be credited with the rise of the business machines. But bigger wouldn't necessarily become better. Miniaturization, a technology introduced by the Japanese is meant to act like some sort of a counter-culture that tends to create a balance in the force. Hard drive space, for example, has shrunk to become a server and later on, a cloud.


As more and more businesses go paperless, the printer would for a time disappear in the office setting, only to be resurrected later on. Similarly, laptops would only shrink in size for a while, until the demand for bigger computing screens would revive the Godzilla mantra that size does matter. The fax machine, however, would be reborn into hand-held scanners while faxes can now be sent by email.


The Dye Is Cast


So to say that technology has become popular is actually an understatement. After all, no business entity can survive without it. To borrow poet Max Ehrmann's words, technology has become perennial like the grass. IT has so steadily supplanted the original term BT from the latter's perch just over a decade ago.


Digitization: The Next Step in IT Evolution


Just like dinosaurs morphing into birds over time, the need for BT and subsequently IT has evolved. While it's hard to predict the future with any accuracy, the fact remains that technology and its descendant, digitization are up next in the business horizon.